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Frequently Asked Questions
Serviced Offices FAQs
1.
What are serviced offices?
Why should I use a The Nomad Offices serviced office?
Serviced
offices provide users with a complete, professional office environment
and all the facilities and services necessary to operate a business, for
a fixed monthly fee. These include reception and secretarial services,
advanced digital telephones, office machines, office furniture, Internet
access, etc.
The Nomad Offices'
serviced
offices offer numerous advantages over traditional offices by providing
not only savings in terms of time and effort required to setup and
configure workspaces, but also cuts your need to secure a fixed lease,
renovate the space, buy your own furniture, hire your own staff, install
your own office machines and telephone / Internet access. As The Nomad
Offices' serviced offices are located close to major transport hubs, its
as easy as walking in, plug-in your laptop and start work immediately.
No headaches, no hassles.
2. What are
The Nomad Offices' lease terms? How quickly can I start using office space?
You can lease
The Nomad Offices' workspaces for as short as an hour to as long as a
few years. Our license agreements are simple one-page agreements -
unlike 50-page traditional leases - and do not require negotiations by
your lawyers nor payment of stamp duties. You only need to walk in,
select the room you like, sign our license agreement and place a
two-month security deposit together with your first month's rental, and
you can start work immediately. What could be easier!
3. Where are you located?
The Nomad
Offices is currently located in Singapore
and Malaysia. We are also currently
in the process of expanding to various other countries including
Indonesia, Philippines, Vietnam, etc and as a member of The Nomad
Offices, you
will have
reciprocal rights to use our meeting and office facilities in all
locations. And as
The Nomad Offices expands its network of business centres, we'll add to
the number of cities where our services are available.
4. What size of offices
do you offer?
The
Nomad Offices' workspaces range from 1-2 person serviced offices to open-plan
team offices that are capable of seating 6-10 people. Our rooms are
modular and can even be modified to larger offices if required.
In addition, our meeting rooms can cater for 4-6 people
comfortably.
5. How much do your
serviced offices cost?
Rents
vary depending on the size of your office, the number of staff, the
equipment
you need and the length of time you'd like to stay. The following
are included in the office rent so you save immediately on capital and
startup costs: use of the office, building fees, water rates,
electricity and heating / air conditioning, building and plant
maintenance, redecoration, cleaning, reception staff, furniture, etc.
Contact us for a detailed quote.
6. What if my office space
requirements change?
No problem.
Each The Nomad Offices location has more than 150 workstations and rooms of
varying sizes. Unlike traditional leases which lock you into a fixed
space, clients of The Nomad Offices can simply expand / shrink their space
requirements to suit their needs within the business centre, with no
penalties. As such, you gain the advantages of only paying for the
office space you need, when you need it.
7.
Can I configure my serviced office?
All The Nomad
Offices furniture are modular and can be easily configured to suit your
needs. When you initially sign up with us, we'll provide you with
various layout options for your office - simply inform us of your
preference 24 hours in advance and we'll ensure all the furniture,
telephones and IT equipment are set up before you even step in to your
office. you'll just need to turn up and start working.
8.
Do I need to supply my own office equipment?
No. All
The Nomad Offices' business centers come fully equipped with everything
you need to do your business. This includes designer office furniture,
digital voice-conference capable phones, high-speed Internet access,
fully staffed reception areas, admin and IT support on-call and a fully
stocked pantry area. You can bring your own laptop, or even simply rent
it from us. However, if you have your own furniture and equipment you
wish to us, talk to us and we will work something out for you.
9.
How will my business be visible in a The Nomad Offices business center?
All The Nomad
Offices tenants have the option of listing their company or logo within
our wall-mounted reception directory board and building directory boards
(subject to availability). A small one-time charge is
applicable for listing.
10. Can I view an office? How do I book a serviced office?
Yes. You may
wish to contact us to arrange a viewing
beforehand. Or simply feel free to drop by at our business centres and
we'll be glad to show you round.
Virtual Offices FAQs
1. What is a The Nomad
Offices
virtual office?
A The Nomad
Offices' virtual office provides you with a prestigious local business
address and a credible, risk-free base for corresponding with clients.
You can use our address to incorporate and register your company or
business. Our answering service professionals handle your
day-to-day calls in your company name and forward your faxes and mails
to you on a daily or weekly basis. You also have access to admin and
secretarial services and usage of our meeting and conferencing
facilities as and when required. You get all the benefits of an office,
without the need to pay the full cost for one.
2. Who are The Nomad Offices' virtual offices suitable for?
Our virtual
office solutions are suitable for all types of companies, in all stages
of growth. In particular, they are especially
suitable for
individuals or companies who:
-
Need
to create a professional corporate image
-
Work from home or
overseas but need a prestigious local address
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Need to hold meetings
in the city
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Are always out of the
office getting new business
-
Miss calls because
you're in meetings
-
Want to test a new
market at manageable cost
-
Need to be seen
-
Need localized
assistance
-
Can't afford the cost
of setting up a full-time office
-
Don’t need a
permanent office yet
3. What if I need to meet my
customers?
As a The
Nomad Offices virtual office client, you get a fixed amount of free usage of
our conference / meeting rooms & hot desks every month (depending on
plan). All conference / meeting rooms and hot desks come equipped with
digital voice-conference capable phones, free local calls, broadband
Internet access, and admin, secretarial and IT support. Simply drop us a
call in advance to book your room, and invite your customers - we'll do
the rest. Additional room hours can be bought for as low as $20 per
hour.
4. What are the benefits of
using virtual offices?
First
impressions count, especially when you're just starting your business.
For a low fee, The Nomad Offices' virtual offices provide you with
-
A high
profile office mailing address in the CBD
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Incorporation
services
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Professional meeting facilities
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Dedicated telephone
services
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Corporate email
accounts
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Access to
professional office equipment
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Access to high-speed
Internet access
-
Virtual Assistant
services.
You can
easily test new markets without the need for large capital investments.
And when you're ready, you can expand into a The Nomad Offices' serviced
office whilst retaining the same address, phone and contact details. Reap
the benefits of a full-fledged office without incurring the costs.
5. How will I receive my
telephone calls?
You are
assigned a dedicated DDI telephone number for your company when you sign
up with The Nomad Offices. All calls received from this number are
answered in your company's name and handled according to your
instructions. Messages can be taken and emailed to you, calls forwarded
to your mobile phone (anywhere in the world!) or redirected to your
voicemail box for 24x7 remote retrieval at your convenience. You'll
never miss a call. Simply tell us how you want it handled and we'll do
the rest.
6. How will I receive my
faxes?
You have the
option of having your own dedicated fax number (additional cost
applicable) or simply use The Nomad Offices' free shared fax number. All
faxes received by us are automatically converted by our system to
PDF/TIFF documents and emailed to your email address provided. You can
rest assured of receiving your faxes, anywhere in the world - without
the need for a physical fax machine!
7. How will I receive my
mail?
On receipt of
mail, we will process it according to your instructions. The Nomad
Offices
can forward mail to you on a daily, weekly or monthly basis, fax it
worldwide or scan it into PDF/TIFF files and email them to you. Your
choice.
8. What facilities and
services are available to virtual office customers?
In addition
to phone services, all The Nomad Offices' virtual office clients have access to
the full menu of receptionist, secretarial and IT support services
provided. You also have access to our office facilities and machines,
conference / meeting rooms and hot desks as well as pantry areas during
office hours.
9. What do I need to sign up
for The Nomad Offices virtual office solution?
Please complete our online
Enquiry Form by providing details of
your company and services desired. Our form is designed to help guide
you with respect to the configuration of the services we provide to you.
We
will also require a copy of your company's registration
certificate (if available), a copy of both sides of your I/C or
passport, as well as details of a valid credit card to complete your
transaction.
On receipt of
details, our centre manager will contact you to finalize details and set
up your account. You account can be ready for use in as little as 1
hour.
Meeting Facilities FAQs
1. Why use The Nomad Offices'
meeting rooms?
The Nomad
Offices' conference / meeting rooms provide a flexible, low-cost
solution to companies requiring meeting space. Our conference / meeting
rooms are modular and able to accommodate any format desired - as
conference, meeting, interview, training, data or video-conferencing
rooms. Supported by on-site admin and IT staff, we ensure your meetings
are hassle-free and more productive.
2. What type of facilities
are available?
The Nomad
Offices' conference / meeting rooms are fully equipped to meet all your
needs. These include:
-
Conveniently situated
in the CBD near major transport hubs.
-
Warm and professional
reception areas
-
Fully customizable
room configurations
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Free local calls
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Free Broadband
Internet access
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Free whiteboards,
flipcharts, LCD TVs, digital players, etc
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High-intensity LCD Projectors for rent
-
Network access to
printers, fax, scanner and copiers.
-
On-site secretarial,
admin and IT support
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Complimentary coffee,
tea and water
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Catering available
on-request
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Costs 30% less than
hotel meeting facilities
3. What type of support is
available?
Our staff are
professionally trained in managing high-level meetings and conferences.
They will ensure that all the equipment you require is set up, tested
and ready before you commence, and are on-standby to assist throughout
the duration of your meeting. Our staff can also assist in note-taking,
typing, faxing and even translations should you require it.
4. Is catering available?
Yes. Catering
is available on-request. Simply let us know your budget and type of
cuisine required, and we'll handle the ordering and delivery to your
meeting room so you can focus on your meeting.
5. What if I need to print,
photocopy or fax documents?
All The Nomad
Offices' locations are fully equipped with the latest office machines.
You will be assigned a PIN code should you wish to print / copy / fax
documents yourself. Alternatively, you can approach any The Nomad
Offices
staff for assistance on this and any other services. In addition, our
business centres all feature breakout lounges and fully-stocked
pantries. Self-service coffee, tea and water is complimentary for your
meeting room guests.
6. Can I be reached during my
meeting?
Should you
wish to be undisturbed during your meetings, simply advise our
receptionist on how your calls should be handled. Our receptionists can
take a message, drop you an email, forward your calls according to your
instructions, or simply hold them until a time convenient to you.
7. What are your prices for
conference / meeting rooms & hot desks?
Our
conference / meeting rooms & hot desks feature standard pricing and come
inclusive of facilities like flipcharts, whiteboard, LCD TVs, digital
player and digital phones. These range from S$15 per hour to $100 per
day (cheaper rates applicable for longer rentals). Additional equipment
and facilities - like LCD projectors, overhead projectors, laptops, etc
- are available for rental.
8. How do I book a meeting room with The Nomad Offices?
Booking a
conference / meeting room is easy. Simply
drop us an email
stating your
requirements and we will contact you once availability is confirmed.
(Note: A valid credit card is required to confirm bookings).
Business Services FAQs
1. What business services
does The Nomad Offices provide?
The
Nomad Offices provides the full range of services required by businesses,
including:
For more
details, please see
Business Services.
2. How many staff do you have
at The Nomad Offices locations?
A
full-service office staff is always on-hand in The Nomad Offices business centres to handle all your day-to-day receptionist and administrative
duties during office hours. These include receptionists to handle your
mail and calls, an on-site center manager to oversee its operations, IT
staff to provide IT & telephone support, and cleaning staff to ensure
all your premises are kept spick and span. Unlike traditional leasing,
you do not need to hire an outside administrative staff to service your
office.
3. What services will I
get if I travel overseas?
The Nomad
Offices
currently has offices in Singapore and Malaysia. We also also in the
process of opening new locations in Indonesia, Philippines, Vietnam, etc
and as our customer, you have
time-delimited access to any of these business centers
whenever required. Check with us where our offices are located, we
are always expanding our network to benefit our customers.
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